The Singapore Visitor Centers are run by the Singapore Tourism Board. The newest addition is the center just opposite Somerset MRT station. There is free Wi-Fi available for tourists, just ask the friendly staff.
I checked out this new center to see what help they can offer tourists. This video shows you where the Center is located, what features it has as well as how to get there from Somerset MRT. I also show you a glimpse of the various Malls nearby.
The interactive displays are helpful, especially if you were not familiar with Singapore. The friendly tourism ambassadors can help you with your queries and print out maps with a suggested itinerary. Great place to go for the independent traveller.
This write up is taken from the Singapore Tourism Board Press release dated 16 Feb 2015.
Singapore Visitor Centre Relocates to orchardgateway@emerald
A one-stop touch-point catering and customising to visitor needs
Singapore, 16 February 2015 – The Singapore Visitor Centre (SVC) will have a new home at 216 Orchard Road; situated next to orchardgateway@emerald, from 17 February. Set in a two-storey conserved Peranakan shophouse in the heritage-rich Emerald Hill area, the centre is designed with the visitor experience in mind, from the spatial layout to the range of services available.
The SVC will provide more services, including the sale of arts and entertainment tickets, on top of existing tours, accommodation and attractions booking options. It will also house a retail space that offers locally-designed souvenirs - curated based on what one can "Eat", "See", "Hear" and "Learn" in Singapore. Visitors can bring home a variety of souvenirs that take inspiration from traditional local food such as kueh tutu to Singapore's distinctive HDB flats.
A key feature of the new Centre is the use of technology to help visitors explore more of Singapore. Besides two large screens that display a variety of places of interest and events in Singapore, there are four interactive information kiosks that allow visitors to first browse and select places to explore, before putting them together in a digital itinerary. This personalised itinerary can then be printed immediately and/or emailed to the visitors' smartphones. Complimentary WiFi will also be available for visitors to stay connected within the SVC, enhancing the overall visitor experience.
STB Director, Visitor Experience & Capability Development, Ms Choo Huei Miin said, "The new Singapore Visitor Centre aims to be a one-stop service and information touch-point that adds to visitors' overall experience in Singapore. We hope that, through the effective use of technology coupled with personalised and warm assistance provided by our Customer Service Officers, visitors will have a better understanding of what Singapore can offer and be inspired to explore and uncover our many hidden gems."
While the first level of the centre is devoted to key visitor services, the second level is an event space that will be open in the second quarter of the year. There will be temporary exhibitions and interactive installations that will present different facets of Singapore, adding layers to deliver a compelling Singapore story.
The new SVC will replace the current one located at the junction of Cairnhill Road and Orchard Road, which will cease operations on 17 February. Visitors can also approach SVC@ION Orchard and Chinatown Visitor Centre @ Kreta Ayer Square. For more information on locations and operating hours, please visit the YourSingapore website at:
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